Nylon is known for being resilient (it bounces back better than most fibers), but a little help should get those deep divots out. We recommend the ice method. It works well and is hard to totally mess up. Place an ice cube in the indentation and let it melt. After it’s melted, blot up the excess moisture and use the edge of a spoon to fluff up the rug pile. We know, it’s totally weird... but it works!